Room Service Waiter | Waiter/Waitress – 5* hotel Paphos

We are seeking to recruit a Room Service Waiter/Waitress | for the 5* Hotel

Duties & Responsibilities

• Ensure that standards of service in your designated outlet are met at all times as determined by the Food and Beverage Standards.
• Assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations
• To assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations
• Follow the correct and consistent service techniques according to the F&B standards
• Handle guest complaints or concerns to ensure customer satisfaction
• Comply with all Health and Safety rules and regulations
• Follow the Grooming Policy, maintain a high standard of personal hygiene and ensure that this is followed and adhered by all Staff assigned to you in the designated outlet
• Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law

Requirements

• Minimum 2-3 years of proven experience in a similar position
• Excellent knowledge of English.  Knowledge of Greek or any other language will be considered as an advantage
• Pleasant, honest and friendly personality
• Ability to work in a fast pace environment and cope under pressure
• To be quality driven and critical of all aspects of the food and beverage operation in order to guarantee the highest level of creativity and productivity within the organization
• Excellent interpersonal skills in handling guest complaints

What we offer

• Attractive remuneration package
• Provident Fund
• Staff discounts at Hotels & Kult Boutiques
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities

Employee Benefits 

• 13th salary – an extra monthly gross salary paid in December
• Provident Fund
• Staff discounts at Hotels & Kult Boutiques
• Free meals
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities