PR & Marketing Manager
Experience
Mid-level
Salary
€1000-€2500
Posted
3 months ago
Industry
Languages
English
Qualification
Bachelor's degree
Job Description
Duties and Responsibilities:
- Monitor online reviews, comments, and social media mentions about the company.
- Engage with customers and respond to both positive and negative feedback in a professional and timely manner.
- Work with the marketing team to create strategies for improving and maintaining the company’s positive image online.
- Manage review platforms such as Google Reviews, Trustpilot, and other relevant channels.
- Track key reputation metrics and report on performance.
- Address negative reviews and work with the customer support team to resolve issues.
- Conduct competitive analysis to understand the industry’s online presence.
- Implement SEO strategies to improve the visibility of positive content about the company.
Skills and Qualifications:
- Proven experience in online reputation management or digital marketing.
- Strong understanding of review platforms, social media, and SEO.
- Excellent communication skills with the ability to handle sensitive situations professionally.
- Analytical mindset and the ability to interpret online sentiment data.
- Experience in the financial services industry is a plus.
To apply for this vacancy:
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