Job Description
We are seeking to recruit a Maid for the 5* hotel
Job Role:
Ensure that guests’ rooms, corridors, public areas, offices and back of the house areas are serviced to Hotel and Company standards.
Duties & Responsibilities
- Clean allocated departures and occupied rooms as per rota
- Prepare and maintain a spring cleaning/special cleaning programme
- Responsible for the tidiness of the trolley at all times
- Keep the stores clean and tidy at all times
- Report any maintenance faults as quickly as possible to the Supervisor
- Report all lost and found property to the Housekeeping Office immediately
- Attend all relevant training when required
- Maintain appropriate use of the equipment in the department
- Clean public areas of hotel, offices, back of house areas, restaurants and fire stairs
- Respond at all times in a friendly, helpful manner to guests and other colleagues
- Follow the Grooming Policy and maintain a high standard of personal hygiene
- Ensure that you carry out your duties in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
- Adhere to Hotel’s standards, policies and procedures
- Perform any other relevant duties assigned by the Executive Housekeeper
Requirements
- Minimum 2-3 years of proven experience in a similar position at a 5* Hotel
- Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage
- Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
- Ability to work in a fast pace environment and cope under pressure
- Computer Literate
- Commitment to learning & self-development
- Promotes cooperation & commitment within a team
- Inspiring and motivating others while being caring and understanding
- Excellent interpersonal skills in handling staff relations and/or guest complaints
Employee Benefits
- 13th salary – an extra monthly gross salary paid in December
- Provident Fund
- Staff discounts at Hotels & Boutiques
- Free meals
- Employee Appreciation Program and Reward Scheme
- Great work-life balance
- Comprehensive new staff induction programmes
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities
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