bet2one is an online casino and sportsbook operating across LATAM markets. We’re looking for a detail-oriented, proactive CRM Manager to support our Head of Operations. This is an operational role: CRM administration, coordinating our managers (including the retention team), and reporting.

Work setup:

• Remote
• Schedule: Tuesday–Saturday, 10:00–19:00 (Argentina time, ART) — aligned with the retention team
• Reports to: Head of Operations

Requirements: 

• Experience with CRM systems
• Solid knowledge of Excel and Google Docs
• Working level of English
• Initiative
• Attention to detail

Responsibilities: 

• CRM system administration
• Customer database management and administration
• Coordinating the work of managers (keeping statistics on their calls, comments, and activity)
• Coordinating notification flows between managers
• Analyzing client information in Excel and Google Docs
• Providing reports on the work of managers and on clients